Willstone

Sample report. Made-up numbers for a fictional firm, to show the format. Not a forecast or a typical result.

Sample Monday report

What you get in your inbox every Monday

Every Monday I send you a short report on the week before: calls, how many were answered, consults booked, what the ads cost and what I changed. It shows totals only. Caller names and matter details never go in the email.

Below is a full sample for a fictional firm, laid out the way the real one is every week. The report is part of the flat monthly fee. I also check in with you every two weeks for the first 90 days, then monthly.

Example Estate Law: week of to

From Andre Tolu, Willstone, to Example Estate Law, Your City. Sent .

Sample report. Made-up numbers for a fictional firm, to show the format. Not a forecast or a typical result.

The short version

44 calls, 43 answered. The AI receptionist answered 11 of them, 5 after hours. 6 consults booked, 3 from the ads, at $342 each in ad spend.

14
Calls from your ads and Google profile
Up 2 from 12 last week
98%
Calls answered, by your team or the AI receptionist
43 of 44, 11 by the AI. Up from 95% last week
5
After-hours calls the AI receptionist answered
Up from 3 last week. These would have gone to voicemail
6
Consults booked
Up 1 from 5 last week. 3 from the ads both weeks
$1,026
Ad spend, paid by you to Google
Search $712, Local Services $314. Last week $933
$342
Cost per booked consult from the ads
$1,026 ÷ 3. Up $31 from $311 last week

Calls and consults

Calls

CallsThis weekLast week4-week average
Calls to your office444139
Of those, from your ads and Google profile141211
Answered by your team323028
Answered by the AI receptionist1198
Of the AI's calls, after hours (these would have gone to voicemail)533
Missed (caller hung up before anyone answered)123
Answered98%95%92%

This week's 14 calls from your ads and profile: Search ads 5, Local Services Ads 4, Google profile 5. Website form inquiries: 2 (last week 1). Your office follows up on those.

Where this week's consults came from

SourceThis weekLast week
Search ads22
Local Services Ads11
Google profile21
Other: referrals, past clients, your website (not from an ad)11
Booked consults, total65
Booked by the AI receptionist after hours (already counted above)21

"From the ads" means Search ads plus Local Services Ads: 3 this week, 3 last week. Consults from your Google profile are counted separately.

How consults went

OutcomeThis weekLast week
Consults heldYour reply4
No-showsYour reply1
Signed (if your office tells me)Your reply1

Your office sends me these as counts, with no names. I fill in this week's column once you reply.

Cost and searches

Ad spend

This week
$1,026: Google Search $712 (47 clicks) and Local Services $314 (3 leads charged, 1 credited by Google). Paid from your card straight to Google.
Cost per booked consult from the ads
$342. That's $1,026 in ad spend ÷ 3 consults booked from the ads.
This month so far
$1,026 of your $4,400 monthly ad budget (23%), on pace for about $4,100. On Search, Google can spend up to twice the daily budget on a busy day, but it won't charge more than your monthly limit.

Searches that led to calls

What people searchedClicksCostCalls
living trust attorney near me12$1832
estate planning attorney9$1391
probate lawyer7$1181
trust administration attorney3$581
All other searches16$2140
Search ads, total47$7125

Search ads only. "All other searches" includes the 4 I blocked below.

Searches I blocked this week

Your account started with a standing list of blocked searches: job seekers, do-it-yourself forms, court records and more. These 4 got past it this week. I added them to the list, so you don't pay for them again.

SearchClicksCostWhy I blocked it
blank last will and testament2$26Looking for a free form
probate court phone number2$29Looking for the court, not a lawyer
estate planning associate position1$14Looking for a job
living trust book1$10Looking for a book
Total6$79No calls

Changes, requests and next week

What I changed and why

What I'm watching

Cost per booked consult rose from $311 to $342. At 3 booked consults a week from the ads, one week can swing either way, so I make changes based on 4-week totals.

What I need from you

  1. Consults from February 1 to 7: held __, no-shows __, signed __. Just reply with the three numbers. A count is enough, no names.
  2. Approve new ad A-07, a trust administration ad I sent separately, by Thursday, February 11. Reply "Approved" or mark your edits. It doesn't run until you approve it.
  3. Saturday consults: 3 of this week's 5 after-hours calls came in on a Saturday. If an attorney can take Saturday consults, reply with the hours and who takes them. I'll add them to the times the AI receptionist offers.

Next week

Counts come from your Google Ads, Local Services Ads, AI receptionist and phone system. Calls under 60 seconds don't count as ad calls. If a number isn't available, I write "not available this week" instead of guessing. Recordings and transcripts belong to your firm and stay out of this email.

How to read this

01

Cost per booked consult is the number that matters

Clicks and calls can include wrong numbers, spam and existing clients. A booked consult is a prospective client on your calendar. So I divide ad spend by consults booked from the ads and judge it on 4-week totals. If your office tells me how many consults signed, I add that line so you can see the real return. My fee is flat, so no number in this report changes what you pay me.

02

After-hours answers are calls you'd otherwise miss

If your after-hours calls go to voicemail today, a caller can simply hang up and call the next firm. This line counts the after-hours calls the AI receptionist answered instead. In its first sentence it says it's an AI and that the call is recorded. Then it takes the caller's details and books the consult on your calendar. If a caller doesn't want to be recorded, it ends the call and your office follows up during business hours. It never gives legal advice and never places calls. Read a sample call.

03

Blocked searches save money

Some searches come from people who aren't looking to hire a lawyer: job seekers, people after a free form, people trying to reach the court. I read the actual searches every week and block the wasted ones, so your budget goes to searches like "probate lawyer."

04

Your consult data stays with your firm

Booked consults are counted in this report. They are not sent to Google unless you approve it in writing. The report shows totals only. Caller names and matter details never go in the email, and recordings and transcripts belong to your firm.

Want to see how this would work for your firm?

The next step is a 20-minute call. I look at your Google profile, your site and what trust and probate searches cost in your city, and tell you straight whether it fits. If it does, I follow up with a one-page plan for your firm showing the real searches and click costs.

Email me to set up a call

Want to hear the AI receptionist first? Reply "demo" to my email and I'll set up a private demo line built for your firm. Only you get the number, and I shut it off after a week. Ask for a demo line

I don't promise leads, consults or rankings. The one promise is the launch: live within 14 days of your completed onboarding checklist, or your second month is free. Live means Search ads running, the AI receptionist answering and your Google profile updated. Days spent waiting on your side pause the clock. So do Google verification, Google's Local Services screening (license verification and anything else Google requires) and carrier text approval. How the clock works.